Shipping policy

Calgary Jewellery offers delivery throughout Alberta, British Columbia, Saskatchewan, Manitoba, Ontario, Newfoundland and Labrador, New Brunswick, Nova Scotia and Prince Edward Island.

Validated orders placed on the website will be shipped within 1-5 business days. All special orders placed over the phone and/or in-store are subject to the manufacturer’s availability and as such we cannot guarantee a delivery date unless specified otherwise.  

For shipping, we currently offer the following options,

Store Pick-Up: You may choose to pick up your online order at our store free of charge. Once you place an order you will receive a "Ready To Pick Up" email with instructions on the next steps.

Priority Shipping: For all orders under CAN $1,500 a flat rate of CAN $100 will be charged for priority overnight shipping.

Orders over CAN $1,500: Free priority overnight shipping will be applied to all orders over CAN $1,500.

All orders shipped by FedEx will require a signature. Calgary Jewellery will not ship to P.O. boxes and will only ship to a validated address. Calgary Jewellery is not responsible for delivery delays due to unforeseen circumstances. Shipping terms and conditions are subject to change.

If your order does not arrive within 5 days business days of its estimated delivery date, please contact us immediately. Any notification outside of the time period mentioned will affect our investigation and any claim towards the missing order will be rejected.