Princess Cut Rings
Round Cut Rings
Radiant Cut Rings
Cushion Cut Rings
Oval Cut Rings
Emerald Cut Rings
Pear Shape Rings
Diamond Rings
Solitaire Rings
view all men's wedding bands
view all women's wedding bands
Band
Bangle
Bracelets
Chain
Earrings
Necklaces
Pendant
Fashion Rings
Search
Login
Cart
Terms of service
Welcome to calgaryjewellery.com (“Website”). This Website is owned, managed, and operated by Calgary Jewellery Ltd. (“Calgary Jewellery”, “we”, “us”). Please carefully review the following Terms and Conditions (“Terms”). By using and/or visiting the Website you agree to follow and be bound by the Terms listed below.
Copyright Trademarks and Site Content
As an authorized retailer Calgary Jewellery has the right to display information of the brands, products, and services offered for the sole reason to share knowledge and present the option to purchase the products and services. All logos, design, graphics, text, images, music, photographs (collectively, “Content”) on this website is managed by Calgary Jewellery. You may download or copy the contents of this website for your personal use only. This is subject to the Content being used accurately and not being used in a derogatory manner or misleading context. No right, title or interest in any downloaded content is transferred to you as result of downloading or copying.
Privacy
Your privacy is and always will be important to us at Calgary Jewellery and we understand the importance of safeguarding your data. To read more about how we collect, use and disclose your personal information, we recommend reading our privacy policy.
Online Shopping and Website Errors
We have taken utmost care to present the products on our website as accurately as possible and will continue to monitor the information for any errors and variances. We reserve the right to amend errors and/or to update product information at any time without prior notice. The product colours and size will differ across devices as various monitors and/or screens have different colour and sizing capabilities. Therefore, we cannot guarantee the accurate representation of the product to its listing on the website.
Pricing and Inventory
While we undertake all reasonable efforts to offer the most up-to-date pricing and inventory of our products, we cannot always guarantee its accuracy. If you place an order on our website and the price of the product is higher or lower than the amount you paid, Calgary Jewellery in its sole discretion will either contact you with an update or cancel your order. Placing an order on the website does not represent a confirmed order, all orders placed on the website are validated before confirmation is provided.
Paying For Your Order
The website accepts most major Canadian credit cards, including Visa, MasterCard and American Express.
Validating Your Order
Orders placed on the website need to be validated. The process to validate an order will include address verification, item stock verification, price check and fraud check. If the order passes the process, a notification confirming the order will be sent to the email address shared by the customer while placing the order. In case an error occurs during the validating process, the customer will be contacted.
Shipping and Delivery
Calgary Jewellery offers delivery throughout Alberta, if you live outside Alberta and wish to place an order, please contact us at (403) 245 3131 or email info@calgaryjewellery.com
Validated orders placed on the website will be shipped within 1-5 business days. All special orders placed over the phone and/or in-store are subject to the manufacturer’s availabilityand as such we cannot guarantee a delivery date unless specified otherwise.
For shipping in Alberta, we currently offer the following options,
Store Pick-Up: You may choose to pick up your online order at our store free of charge. Once you place an order you will receive a "Ready To Pick Up" email with instructions on the next steps.
Priority Shipping: For all orders under CAN $1,500 a flat rate of CAN $75 will be charged for priority overnight shipping.
Orders over CAN $1,500: Free priority overnight shipping will be applied to all orders over CAN $1,500.
All orders shipped by FedEx will require a signature. Calgary Jewellery will not ship to P.O. boxes and will only ship to a validated address. Calgary Jewellery is not responsible for delivery delays due to unforeseen circumstances. Shipping terms and conditions are subject to change.
If your order does not arrive within 5 days business days of its estimated delivery date, please contact us immediately. Any notification outside of the time period mentioned will affect our investigation and any claim towards the missing order will be rejected.
Order Cancellation
You have the right to cancel a confirmed order placed on the website before it is shipped out. If you wish to cancel an order after it has been shipped, you will have to follow the terms under the returns and exchange policy. Special Offers, Special Orders, Sale Items, Custom Orders are ‘FINAL SALE’ and cannot be cancelled.
Return & Exchange Policy
Orders placed on the website may be returned on an exchange basis for another item/s of equal or greater purchase value. Please note requirements and exceptions below.
Requirements & Exceptions
- Within ten (10) business days of your purchase date, please contact Calgary Jewellery by phone at +1 (403) 245-3131 or by email at info@calgaryjewellery.com to obtain a ‘Return Merchandise Authorization’ (RMA).
- Calgary Jewellery will authorize an RMA providing the returned product has not been used or worn and is in its original condition including all packaging.
- Return requests made after 10 business days from the original date of purchase will NOT be eligible for return and exchange.
Calgary Jewellery only accepts returns in-store or if they are couriered via FEDEX. Calgary Jewellery will issue a FEDEX shipping label to the email address associated with your purchase. You must keep a record of the tracking number once you have organized a pick up from FEDEX.
- Upon receipt of your return, the Quality Assurance Department at Calgary Jewellery will ensure that all RMA conditions have been met for approval.
- Within 5 business days of RMA approval, Calgary Jewellery will credit your account allowing you to select another item in exchange, either on-line, or in person.
For returns at the store: All products must be in its original condition and packaging along with the receipt. Calgary Jewellery will accept your return and credit you for an exchange post RMA approval.
Associated Fees
- Calgary Jewellery reserves the right to deduct the cost of shipping, insurance and restocking fees against your credit note for your exchange.
Exceptions
- Special Offers, Special Orders, Sale Items, Custom Orders are ‘FINAL SALE’ and as such will not qualify for return or exchange / RMA.
- Any item/s found to be not in its original condition upon inspection will not be eligible for an RMA.
Promotions, Sales and Contests
From time-to-time Calgary Jewellery may run promotions, sales, and contests (collectively “promotions”) in-store, website and/or social media at its discretion. The terms and conditions for each promotion will be clearly outlined. Calgary Jewellery reserves the right to change, end or withdraw a promotion at any time.
Changes to the Terms
Calgary Jewellery may modify the Terms at any time. An updated version of the Terms will be posted on this page. When using this website, we recommend reading through the Terms.